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Course objectives:

  • This quality assurance course provides students with an understanding of quality principles and techniques aimed at enhancing quality assurance systems in their place of work. In addition, learner would be able to apply quality tools to monitor and control processes to assist continuous improvement.

Target participants:

  • Shop floor manager
  • Supervisor
  • Middle management

Course content:

  • Introduction to quality
  • Process control
  • TQM
  • Cost of quality
  • Quality of design
  • Probability
  • Supplier quality
  • Acceptance sampling
  • Quality planning and improvement
  • Reliability
  • Frequencing distribution
  • Variable control charts

Cost, date & duration:

  • May - September 
  • R10200

 

Contact information
Mrs Nicole Truter
Administrator
Tel: +27 41 504 3645
nicole.truter@mandela.ac.za

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