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Course Objective

To equip individuals with the skills to effectively manage and lead a team.

Target Participants

First and second line supervisors and individuals with the potential to be promoted into managerial / supervisory positions.

Course Content:

  • Roles and responsibilities of supervisors
  • Functions of management

o   Planning

o   Organising

o   Leading

o   Controlling

  • Building effective relationships and teams

o   Group/team development

o   Managing for diversity

o   Problem solving and decision making

o   Goal setting

o   Delegation

o   Motivation

o   Communication

  • Performance management
  • Labour relations

o   Conflict management

o   Grievance handling

o   Discipline and dismissal

  • Self development 

Course Fee

  • R5500

Course Dates

  • 5, 6 & 7 March 
  • 7, 8 & 9 May 
  • 13, 14 & 15 August 
  • 15, 16 & 17 October 
 

Course Duration:

  • 3 days

Time:

  • 08:00 - 16:00

 

Assessment:

An evaluation forms part of this course
 
 

NEW Online Application Process:

 

Complete the online application process on the following link -  http://slp.mandela.ac.za/  

 

Payment process for online applications:

 

If you are responsible for payment:

Click “I will pay”, please proceed to upload your proof of payment

If your company is responsible for payment:

“Click Company will pay”

Kindly ensure you have your company’s HR representative’s contact details.

Should the company be responsible for payment of the account, a signed letter from an authorized person confirming the arrangements must be sent on a company letterhead to Rifqah.Felix@mandela.ac.za 

The following information should be on the letterhead:

o Delegate/Learner's full name/s and ID Number

o Company name and physical address

o VAT registration number

o Contact details of the person responsible for payment

Please inform Rifqah if you are needing a quotation or invoice.

 

 
Files you can download