Change the world

Unit for Continuing Education

Course Objective

To equip individuals to effectively perform the role of link between management and workers.

Target Participants

First and second line supervisors or individuals with potential to be promoted into managerial / supervisory positions.

Course Content:

  • Role of the supervisor in the organisation
  • Differences between the roles of the supervisor and the worker
  • Technical know - how vs management know - how
  • Principles of operating priorities
  • Examination of the need for self - development
  • Plan for self - development/motivation
  • Supervisors responsibility for preventing/solving human problems
  • Delegation and delegation tips
  • Policy of completed staff work
  • Impact of groups on organisations
  • Supervisor's role in planning, organising & controlling
  • Decision making exercises
  • Team-building exercises
  • Case studies/videos/role plays

Course Fee

  • R3500

Course Date & Duration:

  • 3 Days
  • 6, 7, 8 March 
  • 15, 16, 17 May
  • 21, 22, 22 August
  • 30, 31 October and 1 November

Time:

  • 08:00 - 16:00
Contact information
Miss Kim Weatherall-Thomas
Secretary - Director of Industrial Psychology and Human Resources
Tel: 041 504 3798
Kim.Weatherall-Thomas2@mandela.ac.za