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Introduction to TQM
Course objectives:
Develop and understanding of TQM principles
Target Participants:
Shop floor staff and management
Course content:
Introduction to quality
Principles and practices of TQM
Tools and techniques
Models used
Seven step quality solving
Technique
Case study
Cost, date & duration:
Enquire with Nicole Truter
2 days: Enquire with Nicole Truter
Contact information
Mrs Nicole Truter
Administrator
Tel: +27 41 504 3645
nicole.truter@mandela.ac.za
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