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Unit for Continuing Education

Problem Solving (PDCA-A3 Approach)

Target Participants

  • The course is targeted at professionals and professionals-in-training from all industry sectors wishing to develop their problem solving skills.

Course Content:

  • Evaluating your approach to problem solving
  • Catergorizing problems
  • Problem Focused vs Solution Focused Approaches
  • The PDCA apprach to problem solving
  • Problem Solving Tools
  • One page A3 thinking


Evaluation is done as follows:

  • Course participants will be required to submit an assignment based on the course content.

Course Fee:

  • Please enquire
  • Registered 2017 Nelson Mandela University students and staff qualify for a discount
  • Payment to be made in full on registration at least 2 weeks prior to the commencement of course

Course Date / Duration:

  • x5 week course
  • Date to be confirmed
  • Time - Every Tuesday Evening (17:00 - 20:00)
  • Venue - M222, Nelson Mandela University - North Campus
Contact information
Ms Lizelle Pienaar
Tel: 27 41 504 3297

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