Change the world

Unit for Continuing Education

Course objectives:

  • Develop and understanding of TQM principles

Target Participants:

  • Shop floor staff and management

Course content:

  • Introduction to quality
  • Principles and practices of TQM
  • Tools and techniques
  • Models used
  • Seven step quality solving
  • Technique
  • Case study

Cost, date & duration:

  • Enquire with Nicole Truter
  • 2 days: Enquire with Nicole Truter
Contact information
Mrs Nicole Truter
Administrator
Tel: 27 41 504 3645
nicole.truter@mandela.ac.za